Quality

Our goal is to provide our customers with measurable Results of relationships being built or strengthened. If we can do this, we know that we have provided the Right Solution.

In order to accomplish this, our approach is one of quality processes, metrics, Results and continuous improvement. We're ISO 9001:2000-certified. Quality is an important part of the fabric of our organization and, we believe, a distinct advantage.

Quality Operating System

Budco is committed to quality in all of its internal and external business operations. We ensure quality by adhering to our corporate-wide Quality Operating System (QOS). Budco's QOS is a disciplined approach to program development, execution and analysis. Like all quality programs, our effort is focused on continuous improvement.

Our dedication to QOS earned us ISO 9001:2000 certification, confirmation that our processes and procedures adhere to international quality standards.

To deliver quality, we work in partnership with our customers to ensure that we truly understand customer needs and expectations and can deliver what we call the Five Rights:

• Right Product/Service
• Right Customer Handling
• Right Time
• Right Value
• Right Solution

At Budco, quality means providing superior services that align with customer needs and expectations.

Project Management Office

All the work that runs through Budco on behalf of its clients is managed according to Budco's Quality Operating System and ISO 9001:2000 quality standards. This means that our approach is very process-oriented, metrics-driven, and continuous-improvement-focused.

Budco's Project Management Office is a central corporate resource that ensures consistent, predictable, sustainable execution. The team is represented by individuals from various functional areas of the company who come together, collaborate, and apply their specific departmental expertise to drive the best solutions possible for Budco customers.

Budco is a member of the Project Management Institute, Inc. (PMI), a global, professional association and advocate of the project management profession. Project management is a strategic competency for the company, which has successfully been applied across the entire Budco client base.