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Budco
Attention: Recruiting
13700 Oakland Avenue
Highland Park, Michigan 48203

Careers


Positions Posted

Healthcare Sales Trainer

Client Service Coordinator

Imaging Programmer

Project Manager

Manager of Project Management Office

Project Coordinator

Senior Java Developer

Senior Java Developer

SharePoint Developer

Budco is a dynamic organization. Our staff members are often described as creative, innovative, entrepreneurial, customer focused and highly motivated. We look for the best and brightest people to join the team and help us develop and execute innovative, end-to-end solutions that deliver results.

Are you looking for a place where you can make a difference? Someplace where you can really establish yourself and grow? If so, come join us at Budco.

Position: Healthcare Sales Trainer

Job Location: Highland Park, Michigan

Description: TThis position is responsible for the development and training of program and soft skill courses to enhance agent’s ability to service Healthcare or Sales-related programs. Trainers must have the ability for agents to retain information by supporting different adult learning styles with a strong emphasis on outstanding customer service. Trainers will also have equal responsibility for continual agent development, outside of the classroom.

Responsibilities:

  • Creation or modification of required training modules
  • Development and analysis of training assessments
  • Ability to manage varying classroom sizes
  • Determine additional training strategies based on data or observation
  • Provide consistent and developmental feedback to agents and leaders
  • Develop and consult on improvement plans for agents not adhering to standards
  • Conduct quality improvement sessions to promote independent agent growth as needed
  • All other duties assigned

Knowledge, Skills and Abilities:

  • 3+ years training experience which includes instructional design and development of training materials and courses
  • Ability to work in fast paced call center environment with multiple frequently changing programs
  • Excellent interpersonal skills to interact with all levels (client, sales, program managers, supervisors and agents)
  • Previous assessment experience and training evaluation
  • Training evaluation techniques
  • Excellent written and verbal communication skills
  • Detail oriented
  • Ability to multi-task and set priorities
  • Working knowledge of Microsoft office (Excel, Microsoft Word, PowerPoint, Internet)
  • Must be creative, have initiative and motivational skills
  • Shift is from 8:00 am – 5:00 pm, but MUST be flexible with shift and hours as training needs dictate
  • Travel may be required

Education:

  • 2 year college education
  • Licensed Healthcare Agent in Michigan at a minimum preferred 

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Position: Client Service Coordinator

Job Location: Highland Park, Michigan

Description: The Client Service Coordinator is responsible for the internal and external support of client expectations and day-to-day administrative functions, serving as the liaison between clients and internal operational departments. This position is expected to participate in developing programs and process, coordinating projects, order processing/fulfillment, ownership of inventory management, and special reporting.  Through their global knowledge of operational functions they will provide the best solution to ensure flawless execution.

This role will take ownership for the execution of all projects from inception to delivery. The Client Service Coordinator will work with the Client Service Manager to provide outstanding customer service and support.

Responsibilities:

  • Participate in program planning, development, execution and measurement to ensure customer expectations are met
  • Interface with internal and external customers to clarify expectations, provide project status and ensure solid communication flow between parties
  • Facilitates ongoing communication between all internal stakeholders and cross-functional teams.
  • Provide/create detailed work instructions for all operational areas utilizing customer specifications
  • Responsible for the day-to-day inventory management, project coordination and order fulfillment for all assigned projects
  • Willingness to go above and beyond required needs to meet the client expectations
  • Responsible for the integrity of all inventory owned or stored at Budco as part the program
  • Manage customer inventory throughout its life cycle utilizing the following inventory management tools: ASN’s, item set up, low water management, physical inventories and scrapping
  • Identify, schedule, and communicate changes in scope during the ongoing execution of the program. 
  • Follow up with working teams to ensure timing and proper execution 
  • Provide suggestions for process improvements, cost savings or alternative execution methods
  • Work order documentation and monitoring issues of dissatisfaction for quick resolution
  • Coordination of material flow for production
  • Develop program communications-internal and external
  • Provide eligibility expertise

Knowledge, Skills and Abilities:

  • Order processing and inventory management specific to program requirements
  • Strong customer service orientation
  • Strong Time management skills and  ability to multi-task
  • Detail oriented with strong analytical, organizational,  planning and problem solving skills
  • Strong communication and listening skills, ability to establish a rapport with client
  • Ability to take directions yet work independently
  • PC literacy to included Microsoft Office Suite (Excel, Word, PowerPoint, Office, Visio)
  • Ownership of Sharepoint; proficiency in BLS, ERP and other core applications as applicable
  • Team player with a positive attitude – willingness to go above and beyond

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Position: Imaging Programmer

Job Location: Highland Park, Michigan

Description: Responsible for the timely and consistent set up of customer art files for direct mail production. Specific responsibilities include the analysis of incoming customer art files, for the purpose of variable data letter set ups for both laser and digital print production.

Responsibilities:

  • Mapping of data fields and/or scripting in imaging software to prep for laser or Digital Press
  • Utilize imaging software to create print ready documents
  • Provide required documentation to Laser department for release to production
  • Responsible for producing hard copy, soft copy and/or laser sign offs, tracking revisions, obtaining approval and compliance with all departmental procedures associated with documenting these tasks
  • Analyze imaging programs to ensure accuracy of setup and compliance with personalization instructions
  • Ensure accuracy of all processed output related reports. Interfaces with Data Processing, Pre-Press, Production and Client Services to insure client expectations are met
  • Cross departmental and self audit of Imaging and Pre-press functions as directed by Management
  • Imagers must also be versed in Pre-Press functions for redundancy purposes. These include:
    • Verify the accuracy of laser copy, and positioning in relation to the copy provided by the client
    • Prepping customer supplied art files and importing into Print Net T  to create initial workflow – this includes utilization of Print Net T plug in functionality.
    • Color Management inside software platforms for Digital Print output
  • Ensure accuracy personalization instructions and final output
  • Review job specifications to identify time constraints and report potential trouble spots to DP Management
  • Execute and prioritize all projects assigned in order to meet deadlines
  • Communicate status of jobs at key time intervals to DP Management
  • Support Client Services by reviewing personalization instructions and sharing technical knowledge
  • Promote quality work and maintain a professional work environment
  • Identify opportunities to improve processes, make recommendations and be prepared to answer the “why” questions that may surface due to lack of understanding
  • Exercise independent judgment in the course of carrying out job functions
  • Must be available to work overtime during the week and on weekends during heavy workload periods that require increased work hours

Knowledge, Skills and Abilities:

  • Advanced knowledge of personalization systems, i.e. Print Net T. Apply knowledge of imaging processes and capabilities to support client needs and direction of DG Management
  • Solid understanding of Imaging workflow, including laser and Digital print output processes
  • Knowledge utilizing common barcodes such as Postnet, IMB, UPC, 2D, etc
  • Must have excellent analytical skills and attention to detail
  • Solid understanding of Data Processing workflow
  • Ability to work under pressure while maintaining attention to detail
  • Excellent time management skills
  • Ability to work independently and as an integral team member
  • Ability to negotiate and deal constructively with conflicts and problems
  • Ability to maintain order in an environment of ever-changing priorities
  • Microsoft applications–Word, Excel, and Outlook

Qualifications:

  • Print Net T
  • Pageflex
  • Adobe products
  • Quark
  • Ultra Edit

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Position: Project Manager

Job Location: Highland Park, Michigan

Description: A Project Manager is responsible for managing the launch of cross-functional projects through the application of knowledge, skills, tools, and techniques to execute projects within the defined timeline, within budget and consistent with Budco’s high standards of quality.  This is accomplished through Budco’s standard QOS / Project Management philosophies:  Initiation, Planning, Implementation and Monitor & Control.

Job Description:

  • Manage multiple implementations simultaneously, directed toward strategic business and organizational objectives
  • Builds credibility, establishes rapport, and maintains communication with (external and internal) stakeholders at multiple levels 
  • Identifies customer expectations and business objectives 
  • Create and maintain project launch plans
  • Create macro flow of project process
  • Makes recommendations to modify the project(s) to enhance effectiveness toward the business result
  • Plans and develops methods for implementing projects, directs and coordinates functional team activities, functional responsibilities and exercises control over team members responsible for specific functions or phases of project
  • Leads and participates in the design of any required corrective action resulting from changes in scope, program failures, or issues raised to increase probability of launch success.
  • Keeps higher-level management informed on progress and problems
  • Manages daily communication and meetings with key resources across all teams as appropriate to track schedules and issue resolution. 
  • Presents to senior management program/project status, plans, issues and recommendations
  • Provides strong internal leadership and direction, and facilitates ongoing communication between all internal stakeholders and cross-functional teams
  • Review functional and reporting specifications and obtain sign-off from all functional teams
  • Analysis budget and determine any gaps in launch or in future processing
  • Complete transition training and plan to moved launch program into CSG
  • Collaborate with business users and end users to ensure business/customer satisfaction
  • Analysis functional team gap analysis and ensure resolutions are documented
  • Perform project risk assessment and develop mitigation plans
  • Travel as required


Knowledge, Skills and Abilities:

  • 3-5 years of Project Management experience is a requirement 
  • Strong analytical, written, and verbal skills with ability to work directly with and effectively communicate with all levels of staff and management with varying degrees of business and technical experience
  • Effective oral and communication skills
  • Demonstrated competency in strategic thinking, in proactively initiating assistance, organized and attentive to detail
  • Experience as a member of high performance work teams with proven results
  • Flexibility to adapt to frequent change and the ability to work well under time constraints and pressure
  • Outstanding time management skills
  • Strong knowledge of IT processes and approaches
  • Must have a passion for customer satisfaction and have the ability to manage customer’s needs and expectations 
  • Must be self motivated, demonstrate leadership qualities and self sufficiency, team oriented, enthusiastic and understand stress management
  • PC literacy - Microsoft Office Suite (Excel, Word, PowerPoint, Visio, Project, SharePoint, etc) 

Education:

  • Bachelor’s degree preferred
  • PMP Certification preferred or a minimum of 4 years of Project/Program Ownership with proven results


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Position: Manager of Project Management Office

Job Location: Highland Park, Michigan

Description: The Manager of the Project Management Office directs, supervises, and governs corporate projects during the launch phase. Reviews proposals to determine costs, timeline, funding, staffing requirements, and goals. Oversees the work of project managers and their project teams. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks and may be required to assume “special projects” as required by the organization. Leads and directs the work of others with adherence to corporate process, Budco QOS and Budco’s project management philosophies.

Job Description:

  • Manages the strategic aspects of large engagements and mitigates risk
  • Oversees Project Managers working on client engagements
  • Reviews high-level deliverables across all programs managed by PMO
  • Provides leadership to practices throughout all locations
  • Develops, implements, and maintains sound business practices
  • Assist Project Managers in addressing and resolving all billing issues or change in scope(s) during launch
  • Assist in the sales cycle as requested by New Business Development or Marketing departments
  • Mentors others within the organization on the practices and tools of PMO
  • Effectively communicates relevant project information to department leaders as required
  • Handles difficult personnel situations directly, using appropriate discretion, HR advice, and respect for the individual
  • Continues to evaluates and redesigns Budco’s Project Management Methodologies and Tools
  • Continually defines ways to increase customer satisfaction and deepen client relationships and mentors the Project Management team to do the same
  • Provides senior level resolution to client issues
  • Manages the development of project managers and assigns tasks to Project Managers that give them an opportunity to grow
  • Reviews status reports and deliverables of all Project Managers and addresses issues appropriately in a timely manner
  • Continue to manage client project as required and all task assigned to Project Managers
  • Presents to senior management program/project status, plans, issues and recommendations
  • Provides strong internal leadership and direction, and facilitates ongoing communication between all internal stakeholders and cross-functional teams
  • Travel as required

Knowledge, Skills and Abilities:

  • 5+ years of Project Management experience or proven track record is a requirement 
  • Strong analytical, written, and verbal skills with ability to work directly with and effectively communicate with all levels of staff and management with varying degrees of business and technical experience
  • Effective oral and communication skills
  • Demonstrated high competency in the execution of multiple simultaneous tasks and due dates
  • Demonstrated competency in strategic thinking, in proactively initiating assistance, organized and attentive to detail
  • Experience as a member of high performance work teams with proven results
  • Flexibility to adapt to frequent change and the ability to work well under time constraints and pressure
  • Proficiency in the use of industry standard project management software applications (MS Project) as well as the MS Office suite
  • Ability to multi-task, meet strict deadlines in a fast-paced environment; and work independently
  • Excellent interviewing and maintaining qualified talent

Education:

  • Bachelor’s degree preferred
  • PMP Certification or a minimum of 5+ years of proven Project/Program Management skills


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Position: Project Coordinator

Job Location: Robbinsville, New Jersey

Description: The Project Coordinator is responsible for all processing and administrating functions relating to pertinent client requests, inventory management, reporting and related programs. The primary responsibilities include the overall day to day communications with our clients, coordination and internal facilitation of client-specific business rules, processes and requests. The Project Coordinator will work closely with the Account Manager and Production to ensure clients’ programs are executed accurately and within specified timeframes.

Job Description:

  • Serve as the communication liaison between the client and internal departments for day to day processing activities.
  • Manage the service provided by all departments.
  • Plan and monitor daily activity.
  • Responsible for generating the documentation needed to allow for client related requests to be functionally completed by Budco.
  • Communicate status of requests, changes in schedule, updates and information to the client.
  • Responsible for ensuring client’s quality throughout any and all processes – performs quality sign-off and review of quality documentation.
  • Ultimately accountable for client inventory, all reporting associated with client inventory and order processing for fulfillment of client inventory.
  • Ensure requests are responded to in a quality conscious and timely manner.
  • Coordinate pick-up and delivery of job materials, data downloads and other electronic transferred information – subsequently follow through with administrating needed documentation to comply with internal processing functions.
  • Organize receipt of stock and outside purchases required to perform job.
  • Keep track of multiple jobs in various stages in production process.
  • Make recommendations to Account Manager on those areas that could benefit from an efficiency and process improvement prospective.

Knowledge, Skills and Abilities:

  • 3+ years experience with direct customer contact
  • Experience in pick-pack fulfillment, distribution and warehousing
  • Knowledge in direct mail & DTC campaigns is preferred
  • Proficiency with Microsoft Office products, mainly Outlook, Word and Excel
  • Must be assertive and have the ability to prioritize in a multi-tasking environment, work independently and with groups
  • Detail-oriented with superb organizational skills and strong follow-through
  • Excellent interpersonal and communication skills


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Position: Senior Java Developer

Job Location: Highland Park, Michigan

Description: Work closely with the systems analyst to translate business requirements into working, well-tested software. Analyze and correct issues found in production. Provide ongoing production support. Solve problems and contribute expertise on the existing complex software platform. Understand the business domain the platform is designed to model. Implement customer/offer data import and extract. Participate in database transaction management. Implement business rules for customer registration, redemption and reversal. Develop oracle procedures for data extract. Deploy code/data to various environments. Develop user interface using Google Web Tool kit. Utilize the following tools and technologies: Java, XML, JDBC, Weblogic, Oracle iPlanet 7.0, Oracle 11g, Eclipse 3.2, and Linux.

Specifications: Position requires a Bachelor’s Degree in Computer Science or Engineering and five years of progressively responsible experience.  Two (2) years of the aforementioned five years of progressively responsible experience must have included:  (1) Java, (2) XML, (3) JDBC,  (4) Weblogic, (5) Oracle iPlanet 7.0, (6) Oracle 11g, (7) Eclipse 3.2, and (8) Linux.

To apply, please send resume and cover letter via email to recruiting@budco.com or click the link below. Write in the subject line: Senior Java Developer Ref. #5797.003.

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Position: Senior Java Developer

Job Location: Highland Park, Michigan

Description: Work closely with the systems analyst to translate business requirements into working, well-tested software. Analyze and correct issues found in production. Provide ongoing production support. Solve problems and contribute expertise on the existing complex software platform. Understand the business domain the platform is designed to model. Implement customer/offer data import and extract. Participate in database transaction management. Implement business rules for customer registration, redemption and reversal. Develop oracle procedures for data extract. Deploy code/data to various environments. Develop user interface using Google Web Tool kit. Utilize the following tools and technologies: Java, Servlets, Struts, IBM DB2, Oracle 10G, Websphere Application Server, Apache Tomcat and Unix.

Specifications: Position requires a Bachelor’s Degree in Computer Science or Engineering and five years of progressively responsible experience. Two (2) years of the aforementioned five years of progressively responsible experience must have included:  (1) Java , (2) Servlets, (3) Struts, (4) IBM DB2, (5) Oracle 10G, (6) Websphere Application Server, (7) Apache Tomcat and (8) Unix.

To apply, please send resume and cover letter via email to recruiting@budco.com or click the link below. Write in the subject line: Senior Java Developer Ref. #5797.002.

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Position: Project Coordinator

Job Location: Robbinsville, New Jersey

Description: The Project Coordinator is responsible for all processing and administrating functions relating to pertinent client requests, inventory management, reporting and related programs. The primary responsibilities include the overall day to day communications with our clients, coordination and internal facilitation of client-specific business rules, processes and requests. The Project Coordinator will work closely with the Account Manager and Production to ensure clients’ programs are executed accurately and within specified timeframes.

Job Description:

  • Serve as the communication liaison between the client and internal departments for day to day processing activities.
  • Manage the service provided by all departments.
  • Plan and monitor daily activity.
  • Responsible for generating the documentation needed to allow for client related requests to be functionally completed by Budco.
  • Communicate status of requests, changes in schedule, updates and information to the client.
  • Responsible for ensuring client’s quality throughout any and all processes – performs quality sign-off and review of quality documentation.
  • Ultimately accountable for client inventory, all reporting associated with client inventory and order processing for fulfillment of client inventory.
  • Ensure requests are responded to in a quality conscious and timely manner.
  • Coordinate pick-up and delivery of job materials, data downloads and other electronic transferred information – subsequently follow through with administrating needed documentation to comply with internal processing functions.
  • Organize receipt of stock and outside purchases required to perform job.
  • Keep track of multiple jobs in various stages in production process.
  • Make recommendations to Account Manager on those areas that could benefit from an efficiency and process improvement prospective.

Knowledge, Skills and Abilities:

  • 3+ years experience with direct customer contact
  • Experience in pick-pack fulfillment, distribution and warehousing
  • Knowledge in direct mail & DTC campaigns is preferred
  • Proficiency with Microsoft Office products, mainly Outlook, Word and Excel
  • Must be assertive and have the ability to prioritize in a multi-tasking environment, work independently and with groups
  • Detail-oriented with superb organizational skills and strong follow-through
  • Excellent interpersonal and communication skills


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Position: Senior Java Developer

Job Location: Highland Park, Michigan

Description: Work closely with the systems analyst to translate business requirements into working, well-tested software. Analyze and correct issues found in production. Provide ongoing production support. Solve problems and contribute expertise on the existing complex software platform. Understand the business domain the platform is designed to model. Implement customer/offer data import and extract. Participate in database transaction management. Implement business rules for customer registration, redemption and reversal. Develop oracle procedures for data extract. Deploy code/data to various environments. Develop user interface using Google Web Tool kit. Utilize the following tools and technologies: Java, XML, JDBC, Weblogic, Oracle iPlanet 7.0, Oracle 11g, Eclipse 3.2, and Linux.

Specifications: Position requires a Bachelor’s Degree in Computer Science or Engineering and five years of progressively responsible experience.  Two (2) years of the aforementioned five years of progressively responsible experience must have included:  (1) Java, (2) XML, (3) JDBC,  (4) Weblogic, (5) Oracle iPlanet 7.0, (6) Oracle 11g, (7) Eclipse 3.2, and (8) Linux.

To apply, please send resume and cover letter via email to recruiting@budco.com or click the link below. Write in the subject line: Senior Java Developer Ref. #5797.003.

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Position: Senior Java Developer

Job Location: Highland Park, Michigan

Description: Work closely with the systems analyst to translate business requirements into working, well-tested software. Analyze and correct issues found in production. Provide ongoing production support. Solve problems and contribute expertise on the existing complex software platform. Understand the business domain the platform is designed to model. Implement customer/offer data import and extract. Participate in database transaction management. Implement business rules for customer registration, redemption and reversal. Develop oracle procedures for data extract. Deploy code/data to various environments. Develop user interface using Google Web Tool kit. Utilize the following tools and technologies: Java, Servlets, Struts, IBM DB2, Oracle 10G, Websphere Application Server, Apache Tomcat and Unix.

Specifications: Position requires a Bachelor’s Degree in Computer Science or Engineering and five years of progressively responsible experience. Two (2) years of the aforementioned five years of progressively responsible experience must have included:  (1) Java , (2) Servlets, (3) Struts, (4) IBM DB2, (5) Oracle 10G, (6) Websphere Application Server, (7) Apache Tomcat and (8) Unix.

To apply, please send resume and cover letter via email to recruiting@budco.com or click the link below. Write in the subject line: Senior Java Developer Ref. #5797.002.

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Position: SharePoint Developer

Job Location: Highland Park, Michigan

Summary: This position is responsible for planning, designing, installing, configuring, testing, developing, and maintaining a Microsoft Office SharePoint Server (MOSS) environment. Working with the IT organization, customers, and the different user departments, the SharePoint Developer will apply industry accepted best practices, as well as, principles and processes uniquely related to SharePoint in developing an efficient and effective server environment, collaborative workspaces, user and team sites, and custom site applications.

Job Description:

  • Perform full life cycle SharePoint Development including design, development and architecture.
  • Configure various SharePoint services such as Search, Excel Web Services, Content deployments, etc.
  • Work on search index strategies and security strategies for internal and external sites.
  • Implement various authentication schemes such as Windows Authentication, Form Based Authentication (FBA), etc.
  • Manage and maintain clients' SharePoint sites using solid understanding of the latest SharePoint 2010 techniques and web design best practices.
  • Identify and learn appropriate software applications used and supported by the company and facilitate the integration with SharePoint where possible.
  • Define, develop, and architect solutions related to in-house infrastructure and third-party platforms.
  • Assist in leading the development of customer facing/high availability web projects.
  • Interface with users to gather requirements and troubleshoot work issues.
  • Lead complex projects from design and development to production.
  • Create and execute project work plans and revise as appropriate to meet changing needs and requirements.
  • Manage day-to-day operational aspects of a project and scope.
  • Manage and support the SharePoint governance of the organization by guiding and directing the business divisions and IT teams to achieve business goals.  Help develop a comprehensive governance plan.

Knowledge, Skills and Abilities:

  • A working knowledge of SharePoint 2007-2010
  • Experience with setting up Single Sign on
  • Experience in integrating MOSS with a Microsoft Exchange Server environment.
  • Experience in Document Collaboration tools and company wide information systems are preferred.
  • Strong knowledge and understanding of SharePoint concepts and design approaches is required.
  • Able to work independently and on teams.
  • Knowledge of SharePoint architectural design, hands on SharePoint and Web development experience, management and troubleshooting with a focus on deploying and supporting enterprise SharePoint solutions.
  • Must be able to demonstrate the ability to leverage SharePoint to drive innovation in relation to collaboration.
  • Strong understanding of the systems development life cycle (SDLC) in a SharePoint environment.
  • Strong understanding of multi-tier client-server architectures, web and relational database technologies.
  • Experience with MOSS object model and SharePoint Designer

Education:

  • 2+ years SharePoint architecture and design experience in customizing SharePoint
  • Microsoft Solutions Developer Certification (MCSD) is HIGHLY PREFERRED.


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