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Budco
Attention: Recruiting
13700 Oakland Avenue
Highland Park, Michigan 48203
Careers
Positions Posted
Client Services Coordinator
VSC Sales Representative
Client Services Manager
Lead Generation Manager
Senior Java Developer
Senior Developer
Budco is a dynamic organization. Our staff members are often described as creative, innovative, entrepreneurial, customer focused and highly motivated. We look for the best and brightest people to join the team and help us develop and execute innovative, end-to-end solutions that deliver results.
Are you looking for a place where you can make a difference? Someplace where you can really establish yourself and grow? If so, come join us at Budco.
Position: Client Services Coordinator
The Client Service Coordinator is responsible for the internal and external support of client expectations and day-to-day administrative functions, serving as the liaison between clients and internal operational departments. This position is expected to participate in developing programs and process, coordinating projects, order processing/fulfillment, ownership of inventory management, and special reporting. Through their global knowledge of operational functions they will provide the best solution to ensure flawless execution supporting “Our Values” in providing outstanding customer service and support. This role will take ownership for the execution of all projects from inception to delivery.
Responsibilities include but are not limited to:
- Provide/create detailed work instructions for all operational areas utilizing customer specifications
- Responsible for the integrity of all inventory owned or stored as part the program
- Facilitates ongoing communication between all internal stakeholders and cross-functional teams.
- Verify and communicate specifications for ad-hoc jobs, to ensure maximum efficiency and flawless execution
- Identify, schedule, and communicate changes in scope during the ongoing execution of the program with internal and external customers to clarify expectations, provide project status and ensure solid communication flow between parties to ensure timing and proper execution
- Responsible for the day-to-day e-store management, inventory management, project coordination and order fulfillment for all assigned projects and coordination of material flow for production
- Manage customer inventory throughout its life cycle utilizing the following inventory management tools: ASN’s, item set up, low water management, lot and expiration tracking, back order monitoring, physical inventories and scrapping
- Work order documentation and monitoring issues of dissatisfaction for quick resolution
- Provide suggestions for process improvements, cost savings or alternative execution methods as well as coordinating estimates and may assist with billing and receivables
- Willingness to go above and beyond required needs to meet the client expectations
Knowledge, Skills and Abilities:
- Order processing and inventory management specific to program requirements
- Strong customer service orientation, time management skills and ability to multi-task
- Detail oriented with strong analytical, organizational, planning and problem solving skills
- Strong communication and listening skills, ability to establish a rapport with client
- Ability to take directions yet work independently
- PC literacy to included Microsoft Office Suite (Excel, Word, PowerPoint)
- Ownership of Sharepoint; proficiency in BLS, ERP and other core applications as applicable
- Team player with a positive attitude
Position: VSC Sales Representative
The position is responsible for presenting and educating consumers regarding the benefits of a vehicle service contract. These activities include:
Required Skills:
- Experience supervising 2-3 clerks, minimum 7 years
- ERP type software experience acceptable, Dynamics GP experience a plus
- Excel – Intermediate level, pivot tables, vlookup, filtering, etc.
- Chart of accounts – understanding of complex coding
- Purchase order concepts
- Inventory receiving concepts
- Some college coursework, a degree is a plus.
Desired Skills:
- Coding with location, department and GL account
- Data entry
- Applying invoices to PO
- Applying invoices to Projects
- Research
- Check runs
- Filing
- Account reconciliations
- Accruals, journal entries
- Coding with location, department and GL account
Position: Client Services Manager
The Client Service Manager is responsible for the delivery of ongoing projects, programs and the management of existing accounts. They will serve as the primary day-to-day contact for client inquiries and request pertaining to specific programs and manage the team responsible for the successful ongoing execution.
The Client Service Manager works closely with the client to set goals, successful metrics and ensure programs are managed and delivered effectively. They ensure that the correct resources are allocated to the project to maintain successful delivery and execution. They identify opportunities to improve processes, increase efficiency, reduce cost and improve customer satisfaction. They identify, document, gain approval for and manage changes to scope within the program. They control budget, oversee monthly invoicing, and monitor overall profitability of the account. The role may also include assisting with Sales proposals and client presentations for opportunities within the same customer, account or organization; collecting presenting research information, estimates, technical specifications and custom reporting.
Responsibilities include but are not limited to:
- Strong leadership and management skills including the capacity for motivating staff, cultivating people skills, coaching, teaching and mentoring, developing and retaining critical talent
- Strong customer service orientation and ability to develop and maintain relationships
- Willing to go above and beyond required needs to meet client expectations
- Very strong communication and listening skills
- Must be comfortable operating in a collaborative, shared leadership environment
- Sets count priorities and scheduled to meet established goals, meets commitments consistently
- Good time management skills and ability to multi-task, takes initiative and follows through
- PC literacy to include Microsoft Office Suite (Excel, Word, PowerPoint) plus Visio, MS Project
Specifications:
- Proficient in Oracle Discover reporting
Position: Lead Generation Manager
Description: Lead Generation Manager is an inside sales role responsible for generating qualified leads to our sales executives. Must have at least 3-5 years experience in lead generation and appointment setting. Experience working with a marketing services company is a plus but not required. This position can be either full time or part time. We are an equal employment opportunity employer.
Key Accountabilities:
- Outbound cold calling with the goal of cultivating conference calls or meeting appointment for VP’s of sales/business development
- Manage a comprehensive sales automation tool and industry specific database
- At the point of qualifying the lead, it will be your responsibility to pass the relationship to an pre-assigned VP of Business Development
- Consistently achieving monthly leads goals that are qualified
- Ability to create new business relationships at the VP, Director levels of Fortune 1000 companies
- Ability to communicate Budco’s value proposition and explain the benefits of our integrated solutions and comprehensive suite of services
- Actively participate in sales meetings, training programs, and all requested marketing activities
- Maintain a strong understanding of the competitive landscape and be able to describe Budco’s positioning.
- Maintain a strong understanding of the industry
- Actively maintain prospect-specific sales activity within Salesforce.com
- Identify and develop multiple decision maker and influencer relationships within a prospective account to enhance the sales process
Required Competencies:
- Proven ability to strategically sell integrated solutions in consultative manner at the “C” level
- Excellent written and oral communication skills including the ability to comfortably relate and interact with senior level management in the areas of sales, marketing, finance, operations and IT
- Fulfillment and Direct Marketing industry experience with a strong solution/services sales aptitude
- Strong relationship management skills
- Effective time and sales management skills
- Must demonstrate superior industry knowledge and the ability to transfer our products’ attributes to the requirements of the vertical marketplace
Position: Senior Java Developer
Description: Work closely with the systems analyst to translate business requirements into working, well-tested software. Analyze and correct issues found in production. Provide ongoing production support. Solve problems and contribute expertise on the existing complex software platform. Understand the business domain the platform is designed to model. Implement customer/offer data import and extract. Participate in database transaction management. Implement business rules for customer registration, redemption and reversal. Develop oracle procedures for data extract. Deploy code/data to various environments. Develop user interface using Google Web Tool kit. Utilize the following Java/J2EE, Oracle 10g, JavaScript, JSP, and Rational Rose.
Specifications: Requires a Master’s degree in Computer Science or Engineering and six months relevant experience. Six (6) months experience must have included: (1) Java/J2EE; (2) Oracle 10g; (3) JavaScript; (4) JSP; and (5) Rational Rose.
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Description: Analyze, develop and deploy new functionalities. Provide enhancements, maintenance, and proactive support of ERP and BLS systems. Participate in the analysis and design phases of the project in order to finalize user, functional, and technical requirements. Develop front end data entry screens using Forms 10g. Develop various end-user reports utilizing Reports 10g per requirements. Generate XML documents from database using PL/SQL packages. Develop procedures in order to load data from plain text files into database tables. Write shell scripts to validate data in staging tables per business rules. Involved in performance tuning. Develop unit test scripts by creating UT packages to automate the testing process. Develop various database install scripts for the new system. Participate in production support and implementation of Change Requests. Provide end-user support. Utilize the following technologies: PL/SQL, SQL*Loader, UNIX Shell Scripts, SQL, Oracle Applications 8.x/9.x/10.x, TOAD, and Oracle Forms, 4.5/6i/9i, Reports 6i/9i.
Specifications: Requires a Bachelor’s Degree in Engineering or Computer Science and five (5) years of progressively responsible experience. Two (2) year of the aforementioned five (5) years of progressively responsible experience must have included: (1) PL/SQL; (2) SQL*Loader; (3) UNIX Shell Scripts; (4) SQL; (5) Oracle Applications 8.x/9.x/10.x; (6) TOAD; and (7) Oracle Forms 4.5/6i/9i, Reports 6i/9i
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