We believe that every touch point within the fulfillment and direct marketing process provides an opportunity to connect and to begin a meaningful two-way communication that ultimately shapes a relationship. That’s what dialogue is. And when you keep the dialogue going in a relevant way, you add value to the relationship, nurturing it, strengthening it and making it better. For our clients, successfully creating and managing dialogue translates into informed, satisfied and loyal business partners, consumers and employees. And that’s good business.
Whether its designing an eCommerce Web site, correctly fulfilling and shipping a product order, generating a relevant and compelling message through a multichannel direct marketing campaign using mail, eMail and the Web or producing an analytical analysis to optimize marketing performance in a concise and accurate manner … all of these are touch points and opportunities to manage dialogue and build strong relationships.
Budco has a wide array of in-house resources to develop and execute innovative, end-to-end solutions that deliver results. Results are achieved at both the strategic and tactical level and are focused on the following:
- Reducing cost
- Increasing revenue
- Increasing customer satisfaction
- Increasing speed to market
Budco is recognized as the leading fulfillment and direct marketing company in North America. We measure this leadership by:
- Our customers' success
- Attracting and retaining outstanding employees
- Our ability to generate innovative solutions
- Our financial growth
The people who make up the organization reflect the culture of any company. The people of Budco believe in, and live by, the Values that are written as follows:
- We believe in the dignity of the individual and the right of everyone to take pride in their work. People are our greatest asset.
- We believe that for us to succeed we must operate in a climate of openness, trust, cooperation and respect.
- We believe that our collective success is dependent on a personal commitment from each individual to be the best at what we do and to maintain complete and total focus on serving our customers.